I'm not sure what happened in Renee's case, but CCL is not only a great website for new collectors, but also old school ones as well. The software is downloaded onto your computer, and everytime you open it up, it will be updated with the newest comic information that has been added since your last upload. Accessing the site is simply a matter of logging onto the main page - and you don't even have to be a member to view the information on the site. I'd suggest giving CCL another shot - (yes, I work for CCL, but I used their service before I ever came to work here, and I'm a 25 year collector in the comic biz)
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